Technology Support: Canvas, Chromebooks and Family File Help
Thu, 09/10/2020 - 2:26pmCANVAS and SYNERGY
Questions related to Canvas and Synergy are addressed in videos and learning guides by HCPSS.
A more detailed Canvas Orientation for parents and students is also available in this Canvas Orientation Course.
CHROMEBOOKS / TECHNOLOGY QUESTIONS?
Need to reset a password? Forgot your username? Trouble connecting to wi-fi? Any questions about technology, canvas, synergy, G-Suite, clever, databases, etc.?
Go to hcpss.me and SCROLL to the bottom of the page under "Students & Staff" and "Guides" to find answers to many of these questions.
The STUDENT TECHNOLOGY RESOURCES guide provides LOTS of great information.
STUDENT CHROMEBOOK REFRESH / RESET
Student Chromebook not working?
Step 1: Try these resources from your hcpss.me home page
Quick Link HERE
No luck?
Step 2: Stop into your Media Center to request assistance.
FAMILY FILE
Update your Family File information ASAP! Even if nothing has changed, you must indicate so! We are seeking 100% completion. This video provides an overview of how to complete this task.
HCPSS uses Family File for parents/guardians to complete emergency information. Parents/guardians must verify and/or update information for each child, and can do so by logging in to HCPSS Connect.
Once logged in, parents/guardians will be asked to provide or update the following information:
- Student information
- Parent/guardian contact
- Emergency contacts
- Medical information
- Arrival/dismissal procedures
- Media release (photo approval)
- Data confidentiality