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Technology Support: Canvas, Chromebooks and Family File Help

Thu, 09/10/2020 - 2:26pm

CANVAS and SYNERGY

Questions related to Canvas and Synergy are addressed in videos and learning guides by HCPSS. 

A more detailed Canvas Orientation for parents and students is also available in this Canvas Orientation Course.  

CHROMEBOOKS / TECHNOLOGY QUESTIONS?

Need to reset a password?  Forgot your username?  Trouble connecting to wi-fi?  Any questions about technology, canvas, synergy, G-Suite, clever, databases, etc.? 

Go to hcpss.me and SCROLL to the bottom of the page under "Students & Staff" and "Guides" to find answers to many of these questions. 

The STUDENT TECHNOLOGY RESOURCES guide provides LOTS of great information.

STUDENT CHROMEBOOK REFRESH / RESET

Student Chromebook not working?

Step 1: Try these resources from your hcpss.me home page    

Quick Link HERE

No luck?

Step 2: Stop into your Media Center to request assistance.

FAMILY FILE

Update your Family File information ASAP! Even if nothing has changed, you must indicate so! We are seeking 100% completion.  This video provides an overview of how to complete this task.

HCPSS uses Family File for parents/guardians to complete emergency information. Parents/guardians must verify and/or update information for each child, and can do so by logging in to HCPSS Connect.
Once logged in, parents/guardians will be asked to provide or update the following information:

  • Student information
  • Parent/guardian contact
  • Emergency contacts
  • Medical information
  • Arrival/dismissal procedures
  • Media release (photo approval)
  • Data confidentiality